Closed alpha · AI suggestions grounded in live Shopify stock

One inbox for every brand and every channel.

From lean SMBs to large marketing and ops teams, KeyBot-CRM unifies WhatsApp, Instagram, and Facebook with answers tied to your real Shopify catalog—so you respond faster, stay on-brand, and leave tab chaos behind. One workspace for multiple brands and channels; marketplaces are on our roadmap.

Join waitlist
KeyBot-CRM · Shared inbox

VIP · storefront

WhatsApp · Online

Copilot
Shopify · Live catalogpgvector RAG

Ergo Pro chair · Black

12 in stock · Main warehouse

Customer
Do you have the Ergo Pro in black in stock?

Copilot (from Shopify inventory)

Yes—12 units in the main warehouse. I can send a secure payment link or a product card if you want.

Policies & docs (RAG)

Returns: 30 days for electronics in original packaging (Section 3.2).

For high-growth teams and operators

From boutique brands to distributed marketing teams

The same KeyBot-CRM inbox scales with your headcount, your brands, and your channels—without losing the thread.

Customer care and sales conversations, finally in one place.

Give every conversation a single home: route by brand, collaborate with clear roles, and let AI pull from real catalog data—not guesswork.

Omnichannel inbox with unified channels in one workspace

Omnichannel inbox

WhatsApp Cloud API, Instagram DM, and Facebook Messenger in one interface. One queue for your team: assign conversations, track SLAs, and use internal notes so handoffs keep context.

WhatsApp
Instagram
Facebook

Latency: 0ms (Optimistic UI)

Multi-brand, without mixed replies

Run several brands from one workspace: KeyBot-CRM assigns each conversation to the right brand using context, links, or a quick clarifying question—so teams never answer with the wrong brand voice.

  • Brand A
  • Brand B
  • Brand C

Modules that scale with you

AI that respects real inventory, plus Shopify in the same stack

Turn on Copilot and Autopilot when you are ready. Start with the inbox; add catalog-backed AI and deep Shopify sync without a separate tool.

AI & stock

Copilot & Autopilot

Lead with what customers ask for: accurate stock and product context from Shopify—then layer policies and FAQs with RAG.

  • Copilot suggests replies using live Shopify inventory and catalog (fewer “let me check” moments).
  • Upload PDFs, FAQs, and policies so Autopilot and Copilot can cite your rules when the question is not in the catalog.
  • Autopilot: 24/7 coverage with smart handoff to humans on high intent or friction.
  • Copilot: listens to the thread and proposes on-brand replies the agent can send in one click.
  • One-click summaries so anyone can pick up a long thread instantly.
RAG · Knowledge pipelineEmbeddings on

Your documents

FAQs.pdf
Returns_policy.pdf
Shipping.pdf

Chunking & embeddings

Similarity searchpgvector
Q: What is the return window for electronics?
Best matching chunkscore 0.89

§3.2 Returns within 30 days for electronics in original packaging when purchased through the online store…

Grounded draft (Copilot)

Electronics can be returned within 30 days if the original packaging is intact.

Cited from Returns_policy.pdf · chunk 4

Built for serious B2B workloads

Multi-tenant isolation, realtime inbox, and identity that fits your security stack.

Data isolation (RLS)
Edge-ready (Next.js)
SSO & roles (Clerk)
Supabase Realtime

Who uses KeyBot-CRM

Teams across retail, commerce, and operations

One inbox for WhatsApp, Instagram, and Facebook—with assignments, SLAs, and shared context on every thread.

  • Brand North

    Retail · multi-brand

  • Mercado 24

    E‑commerce · DTC

  • Studio R

    Design · consumer

  • Logística Sur

    Operations · 3PL

  • Casa Verde

    Home · specialty retail

  • Pulse Fit

    Sports · DTC

  • Nomad Kitchen

    Food & beverage

  • Atlas Parts

    B2B · industrial

Join the waitlist

We are in closed alpha. Tell us about your team and we will get back with access when a spot opens.

Build your plan

We read every message. No spam—just next steps for closed alpha access.

Starter
From $49/mo

One queue, one brand voice—validate KeyBot-CRM with your lean team.

  • Shared inbox with one Meta channel (WhatsApp or Instagram)
  • Up to 500 conversations/month, search, tags, and assignments
  • Shopify connected so Copilot cites real stock and products
Choose plan
Basic
From $99/mo

More channels and volume for growing support and marketing ops.

  • Two channels (e.g. WhatsApp + Instagram) in the same inbox
  • 2,000 conversations/month with team roles and routing
  • Standard integrations and faster onboarding during closed alpha
Choose plan
Most popular
Pro
From $199/mo

Full omnichannel plus AI that is grounded in Shopify and your docs.

  • All channels and up to 10k conversations/month
  • AI Copilot & Autopilot with catalog-backed, on-brand replies
  • Multi-brand routing, advanced rules, and priority support
Choose plan
Enterprise
Custom

Security, scale, and bespoke workflows for large retail orgs.

  • Custom volume, SLAs, and rollout playbooks
  • SSO/SAML, audit-friendly controls, and dedicated success
  • Custom integrations (ERP, OMS, data warehouse) via API
Choose plan