Customer conversations deserve one honest workspace
We help retail and ecommerce teams stop juggling browser tabs and spreadsheets. KeyBot CRM brings Meta channels and Shopify into a single queue—so every reply is fast, on-brand, and grounded in real stock and policy.
Why we exist
Messaging became the front door for sales and support, but the tools behind it stayed fragmented. We built KeyBot CRM so operators, marketers, and agents can share context, assign work, and escalate without losing the thread—or the facts from your catalog.
What we're building
A serious B2B workspace—not another lightweight widget.
Omnichannel inbox
WhatsApp Cloud API, Instagram DMs, and Facebook Messenger in one flow. Assignments, SLAs, internal notes, and search across brands without mixing voices.
Shopify in the loop
Product cards, inventory, and order context where agents work—so “in stock” means what your warehouse says, not a guess.
Grounded AI
Copilot and Autopilot suggestions cite your catalog and uploaded policies (RAG)—so drafts are useful, attributable, and easier to review before send.
Built for real workloads
Isolation, realtime updates, and identity that fits modern stacks.
Who gets the most from KeyBot
From lean teams to distributed CX—we designed for operators who own outcomes, not just tickets.
- SMBs and founders running one or more brands who outgrew WhatsApp Web.
- Marketing and CX teams who need one queue for campaigns, DMs, and support.
- Ops and commerce leaders who want inventory truth in every conversation.
- Organizations piloting AI only when it respects catalog and policy—not generic fluff.
See if KeyBot fits your team
We're in closed alpha—tell us about your channels and volume, and we'll follow up with access options.
